The ICONIC Mindset

Delivering Iconic Customer Experiences: It’s Now Back To Basics

July 09, 2020 Calvin Stovall | John Avola
The ICONIC Mindset
Delivering Iconic Customer Experiences: It’s Now Back To Basics
Chapters
The ICONIC Mindset
Delivering Iconic Customer Experiences: It’s Now Back To Basics
Jul 09, 2020
Calvin Stovall | John Avola

COVID-19 has brought on many challenges for everyone across the globe. Customers’ wants and needs are changing constantly, and you have to change just as fast to keep up with them. In this episode, Calvin and John discuss how delivering ICONIC customer experiences in this environment is all about focusing on the basics of customer service. Beyond adapting new measures to ensure safety, learn what you can do to set your business apart from the competition by focusing on 5 ICONIC strategies that will differentiate your brand when engaging with your customers and employees today and in the future.

Show Notes

COVID-19 has brought on many challenges for everyone across the globe. Customers’ wants and needs are changing constantly, and you have to change just as fast to keep up with them. In this episode, Calvin and John discuss how delivering ICONIC customer experiences in this environment is all about focusing on the basics of customer service. Beyond adapting new measures to ensure safety, learn what you can do to set your business apart from the competition by focusing on 5 ICONIC strategies that will differentiate your brand when engaging with your customers and employees today and in the future.